Profit Up, LLC Terms: The terms and conditions below apply to all coaching provided by Profit Up LLC (“the Coach”) to any individual or organization ("the Client") and constitute the contract for the service to be provided by the Coach for the Client. The term 'coaching' covers career coaching, leadership training and coaching, life coaching, personal coaching, and youth coaching for Clients and where applicable includes mentoring or supervision services provided by the Coach or others. In return for the fees payable by the Client (or by a third party on their behalf), the Coach agrees to provide the service as described below and in accordance with the terms and conditions set out below. The Client agrees to pay fees for the service on the terms and conditions set out below (in situations where a third party pays the fees, the third party counts as an agent acting on behalf of the Client).  Participation by any individual in the first paid coaching session constitutes acceptance of these terms and conditions. Terms and Conditions Format of Sessions: ZOOM coaching sessions or other format as agreed. Unless otherwise agreed, the Client is responsible for being present with the Coach at agreed time. The Coach is responsible for ensuring that she is available for consultation at the agreed time. Length of Each Session: As agreed between The Coach and the Client. Initial Number of Sessions to be provided: Weekly sessions per month for six months.

 Fees are payable in advance of full coaching program unless otherwise agreed. Where payment has not been received by the Coach in advance of a coaching session the Coach is not obliged to provide the session. Profit Up LLC has a no refund policy as a way of honoring the client’s commitment to personal development, informed decision-making, and accountability. Between Sessions The Coach may assign the Client tasks or exercises to complete between coaching sessions. There is no obligation on the Client to complete these items of ‘homework’, but not doing so may slow the Client's progress in gaining improved quality of life or achieving desired business or personal outcomes. Where possible, Clients are requested to submit any information requested by The Coach relating to assignments at least 24 hours before the coaching session. This will allow both the Client and Coach prepare for the session. The Coach may provide feedback on completed assignments. The Client may contact The Coach by phone or e-mail between sessions to seek clarification regarding anything arising from a coaching session or for administrative purposes. Additional coaching can also be provided between sessions during open office hours.  The Coach will always advise a Client in advance if the nature of a Client's contact is likely to incur an additional charge and no such charges will be imposed without the Client's agreement. In exceptional circumstances the Coach may need to reschedule a coaching session. In those instances she will also give the Client 24 hours’ notice where practical.

Confidentiality: Personal information or business information supplied by Clients in coaching sessions will be treated as confidential. It will not be disclosed to a third party without the Client's prior permission, saved where required by law or where action might be necessary to prevent harm to the Client or someone else. Early termination In exceptional circumstances, such as inappropriate behavior by the Client, actual or potential conflict of interest, or other reasons, the Coach can decide to terminate the service to the Client early or refuse or be unable to provide further coaching sessions to the Client. In such a circumstance the Client will be given reasonable notice of termination by the Coach where practicable and will be refunded any advance payments made for coaching sessions not yet provided.

Responsibilities The Coach will seek to enable the Client to improve his/her self-esteem, quality of life, and to achieve the desired outcome(s). Remarkable results can be achieved where Clients follow a clear plan in a committed way. However, the Client has sole responsibility for taking important decisions in their life or business. The Coach has no liability for any loss incurred by any Client, whether financial or otherwise, following commencement of coaching sessions, or for any perceived failure by the Client, whether justified or otherwise, to achieve a material improvement in quality of esteem, life, business or to achieve their desired outcomes or goals. 

Governing Law This contract is governed by the law of Wisconsin whose courts have exclusive jurisdiction in relation to any dispute, disagreement, proceedings or legal claim of any nature relating to the service provided or the contract.

Feedback about the service is welcomed and can be given during a coaching session.